Privacy Policy – Cali Bath & Kitchen
Effective Date: March 12, 2025
Cali Bath & Kitchen (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines what information we collect, how we collect it, how we use it, and our commitment to not sharing or receiving consumer information with or from third parties for marketing purposes.
- Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, and billing/shipping details when you make a purchase, request a quote, or contact us.
- Order Information: Details related to your purchases, including product selections and transaction history.
- Website Usage Data: Information such as IP addresses, browser type, device details, and pages visited to enhance user experience and website functionality.
- How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out a form, place an order, sign up for SMS notifications, or contact us.
- Automatically: Through cookies and similar tracking technologies when you browse our website.
- From Communications: When you email, call, or chat with us, we may store details of the interaction.
- How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including payments and deliveries.
- Provide customer service and respond to inquiries.
- Send appointment reminders, order updates, and transactional messages.
- Improve website performance and user experience.
- Comply with legal and regulatory requirements.
- How We Share Your Information
We do not sell, rent, or share your personal information and phone numbers collected for sms consent with third parties or affiliates for marketing purposes. Your data is only shared with:
- Service Providers: Trusted partners who assist in processing payments, shipping products, or managing customer service. These providers are bound by confidentiality agreements.
- Legal and Compliance Obligations: If required by law, we may disclose information to comply with legal processes or protect our rights and property.
- Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure, and we encourage users to take precautions when sharing sensitive information.
- Your Rights & Choices
- Opt-Out of SMS or Email Communications: You can unsubscribe from promotional messages at any time by replying “STOP” or clicking the unsubscribe link in an email.
- Update Your Information: You can request to update or delete your personal information by contacting us.
- Cookie Preferences: You can adjust your browser settings to control how cookies are used.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using our website and services, you agree to this Privacy Policy.